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Welcome to The Practice Playbook Podcast, the go-to show for legal and dispute resolution professionals who want more than just survival in their practices; they want strategy, sustainability, and success.
Hosted by best-selling author, attorney, mediator, and practice development expert Susan E. Guthrie, this podcast brings you straight-talking insights, actionable tips, and real-world advice on what it takes to thrive in today’s evolving professional landscape. Whether you're a lawyer, mediator, coach, or consultant, you'll learn how to build a business that reflects your values, supports your lifestyle, and positions you as a trusted expert.
Each episode pulls from the strategies in The Practice Playbook book series, featuring topics like:
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Ditching the billable hour and implementing flat fees with confidence
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Building a thought leadership brand that attracts ideal clients
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Using AI and technology to streamline your workflow and boost productivity
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Mastering client experience, referrals, and pricing strategy
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Real-world case studies, expert interviews, and practice-building stories
From the creator of The Flat Fee Playbook, The Thought Leadership Playbook, and The Practice Accelerator membership community - this is your weekly shot of clarity, confidence, and momentum.
Your practice doesn’t have to be overwhelming. It just needs a better playbook.
Episodes

Thursday Feb 27, 2025
Thursday Feb 27, 2025
Can you really make six figures as a mediator? The answer is YES—but only if you run your practice like a business. So, what sets those who are making six figures apart from those who are not? In this week’s episode, Susan shares four key principles from her 6-Figure Mediation Practice Blueprint to help you shift your mindset, increase revenue, and charge what you are worth!
Tune in to hear what high-earning mediators do differently and how you can start putting these strategies into practice today.
Four essential strategies for reaching a six-figure income in this episode:
- Shift your mindset from practitioner to business owner
- Position yourself as the go-to-expert in your field or niche. Generalists struggle, specialists thrive.
- Why diversifying revenue is key: Hourly billing alone won’t get you to six figures!
- Raise your rates and use pricing strategies that work. The best clients pay for results, not time. Charge for what you deliver, not how long it takes!
Other resources mentioned in this episode:
Handout:
Switching to a Flat-Fee Mediation Model: What You Need to Know
What Are You Worth? Understanding Pricing for Dispute Resolution Professionals
Crafting a Killer Business Plan for a Great New Year
LinkedIn and Beyond: The Latest and Greatest from the Master, Donna Serdula
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ABA Section of Dispute Resolution Spring Conference
The 2025 ABA Section of Dispute Resolution Spring Conference is just around the corner—happening April 25–26, 2025, in Chicago!
This year, we’ve reimagined the conference with a shorter, two-day format and expanded options to attend in person, live-streamed, or online-only. That means more accessibility for you and dispute resolution professionals around the globe!
And let’s talk about the venue—Convene Willis Tower, located in the iconic Chicago Loop. It’s a state-of-the-art space designed to inspire and elevate your experience.
Mark your calendars now and visit https://ambar.org/Spring2025 for more details and to register.
See you in Chicago!
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WANT MORE CONTENT?
Get SUSAN'S FREE BOOK: https://lp.constantcontactpages.com/su/tFTeMJf/SuccesswithSusan
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Susan's New Weekly Business Journal is NOW AVAILABLE! https://susaneguthrie.com/the-journal
Reach out to Susan at susan@susaneguthrie.com
Susan's Coaching Services: https://susaneguthrie.com/services
Website: https://susaneguthrie.com
Social Media:
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Susan on LinkedIn: linkedin.com/in/susaneguthrie
Make Money Mediating on Instagram: https://instagram.com/makemoneymediating
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Meet Our Creator and Host: Susan Guthrie
Susan Guthrie, nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, has transitioned from a successful legal and mediation practice to become one of the foremost trainers and consultants for professionals in the field. As Chair-Elect of the American Bar Association’s Section of Dispute Resolution, Susan is dedicated to advancing the practice and profession of dispute resolution worldwide. Through her Top 1% in the World podcast, The Divorce & Beyond Podcast with Susan Guthrie," she continues to share her expertise, reaching millions of listeners globally.
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